Privacy Policy

1. Introduction

SilverLeafPark ("we," "our," or "us") is dedicated to upholding your privacy. This Privacy Policy outlines the way we manage, use, disclose, and protect the information you provide when you visit our website silverleafpark.sbs or utilize our yacht charter services.

Your use of our services indicates your agreement to the data management described in this policy. Our policy adheres to the privacy laws in force, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and other related Canadian privacy statutes.

2. Information We Collect

2.1 Personal Information

We gather personal information that you willingly supply to us when you:

• Reserve a yacht charter
• Reach out to us via our website or by phone
• Sign up for our newsletter
• Complete forms on our website
• Engage in surveys or marketing events

The collected information could include:

• Your name and contact details (email, phone number, and address)
• Financial details (handled securely by third-party agencies)
• Preferences and requirements for the yacht charter
• Details of an emergency contact
• Any provided dietary restrictions or health-related information

2.2 Automatically Collected Information

We automatically derive certain information about your device and your interaction patterns on our site when you browse our website:

• IP address and geolocation data
• Browser specifications and version
• Visited pages and duration of site engagement
• Source websites
• Device characteristics (model, display resolution, etc.)

2.3 Cookies and Tracking Technologies

To enhance your browsing experience on our website, we utilize cookies and analogous tracking methods. These technologies are useful for:

• Storing your preferred settings
• Analyzing our website's performance and user engagement
• Delivering content tailored to you
• Advancing our services

It's possible to manage your cookie settings through your browser or via our cookie consent notification.

3. How We Utilize Your Information

The collected data is utilized for several reasons:

• Service Provision: To arrange yacht charter services, process your reservations, and communicate with you concerning your bookings
• Client Assistance: To address your queries and offer support when you need it
• Transaction Processing: To handle financial transactions and oversee invoicing
• Safety Measures: To ensure the secure operation of services and guard against deceitful behavior
• Promotional Activities: To send communications and updates with your agreement
• Site Enhancement: To scrutinize user behavior and enhance our web functionality
• Lawful Adherence: To comply with legal and regulatory obligations

4. Sharing and Disclosing Information

We pledge not to sell, exchange, or rent out your personal details to extraneous parties. The circumstances under which your information could be disclosed include:

4.1 Service Contributors

Information may be passed on to reputable third-party service facilitators that aid us in operations such as payment processing; maintaining and hosting our website; electronic marketing; analytics and performance evaluation; and client support initiatives.

4.2 Legal Obligations

When required by law, or to comply with legal processes, judicial orders, emergencies, or investigations into potential malfeasance or illicit actions, we might need to reveal your information.

4.3 Corporate Changes

If the company goes through a merger, acquisition, or transaction of business assets, your data may be transferred as an element of the corporate change.

5. Information Safety

We employ suitable technological and organizational safeguards to shield your information against unauthorized access, changes, leaks, or annihilation. Such measures encompass encryption protocols, secure servers, controlled access, consistent evaluations, and training for our staff.

Nevertheless, no digital storage or data transmission method is infallible. Therefore, we cannot assure the absolute security of your personal data.

6. Storing Data

We keep your personal information only for as long as required to fulfill the objectives we collected it for, or as mandated by legal statutes. The typical retention periods are:

• Yacht charter reservations: 7 years for tax and legal reasons
• Promotional correspondence: until you choose to opt out or request removal
• Web analytics data: 26 months
• Client Relations: 3 years from the final interaction

7. Rights and Choices

Your rights extend to accessing, correcting, erasing (according to legal permissibility), transferring, or opting out of marketing initiatives, along with cookie preferences. To exercise your rights, you may contact us using the information provided below.

8. External Services

8.1 Google Analytics

We employ Google Analytics for the investigation of web usage. Opting out is feasible via the Google Analytics Opt-out Browser Add-on.

8.2 Social Networks

Our website provides links to social platforms, each maintaining their privacy standards.

8.3 Payment Processors

Third-party processors, compliant with PCI DSS requirements, handle our payment services.

9. Data Transfer Internationally

Your data may be transmitted to and managed in jurisdictions outside of Monaco. In such instances, we put in place appropriate protective measures in line with privacy law prerequisites.

10. Privacy for Minors

We do not target services at children below the age of 13 and conscientiously avoid collecting their data. Should you suspect that a minor has submitted information to us, please make immediate contact.

11. Alterations to This Privacy Policy

Amendments to this Privacy Policy may reflect changes in our practices or legal demands. Notification of such updates will transpire through postings on our website, electronic communications to registered users, or via an announcement on our site. Your continued engagement with our services past the effective date signifies your acknowledgment of the changes.

12. Contact Data

If you have inquiries about our Privacy Policy or our handling of data, please reach out to us:

13. Complying with Google Ads User Consent Policy

Adherence to Google Ads' user consent policies is maintained by us. It is always an option to modify your cookie and tracking preferences through our settings.